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I still pretty pissed about that, especially as they told me they would remove all hardware before spraying, but from what I read that's common practice, and it's not a big deal to pull the covered bolts with a heat gun and maybe a knife and mallet. Not that I'm planning to put a gooseneck hitch there - I'm getting a camper shell in a few weeks but I wish that they had been a lot more honest about it. They did remove most of the other hardware, and it was well masked, though I do wonder if they coated the bed deep enough. Just going to push camping gear there, still I'm not happy with the shop or their answers, so I doubt they'll ever get my future business. 

Bar them spraying the gooseneck and bed bolts, I am pretty happy with how the bedliner came out. Maybe it could have been sprayed a bit deeper, but they did mask the bed, lights, switches, and removed the maintance panels prior to spraying. And it wasn't super expensive at $575 plus tax, and we're able to get me in right away. The material is grippy but not harsh and rough, and will make an excellent stable surface for storing gear and supplies and camping under the shell. Still I wish they had been more transparent and honest about the bed bolts, but I also should have asked more point blank. Now just waiting on the truck cap..