As covered by GM Authority, a defective software update for 2023 Chevy Colorado and GMC Canyon models may be causing problems out in the wild. Owners have been complaining on social media that their pickups have suffered from flat batteries, with a flurry of reports surfacing on social media in the past few days. Notably, both pickups are equipped with over-the-air update capabilities.

An explanation for the problem has been circulating through various GM message boards. A user, claiming to be a GM technician, stated that the issue is related to the infotainment system. Reportedly, a recent software update causes the system to get stuck in recovery mode, where it will continually drain the battery even when the car is off.

The user advised that the issue could be avoided by turning off the "download updates in the background" and "download updates via Wi-Fi when available" settings in the car's infotainment system. This would stop the update from occurring, thus avoiding the battery drain problem.