Help! I’m stuck on the Elevator

Elevator stopped this morning mid floors with me on it. The floor display said – – – and was completely dead with the door open and close buttons not working.

Had to call the state police with the elevator call button. They told me to hold the elevator close button for 5 seconds, then hold the elevator open button for five seconds. Very slowly the elevator descended to floor 1 and opened.

I thanked them and was on my way, taking a different elevator to work. That elevator remains out of service as of this afternoon.