Consumer Reports pushes back against hidden fees | WNYT.com
When Consumer Reports recently asked for opinions on hidden fees, they got an earful.
"Ninety-six percent said they were annoyed with hidden fees they experienced in their lives," says Consumer Reports' Anna Laitin.
Those included fees added when people bought plane or concert tickets, rented a car, or paid phone or cable bills.
"Eighty-five percent of people in the last two years said they noticed a hidden fee in a bill," Laitin notes.
There were so many complaints that Consumer Reports launched a new website asking consumers to share their hidden fee horror stories.